Customer Service

HOW CAN WE HELP?

We're happy to answer your questions, please get in touch.

Order related inquiries: cs@rebeccataylor.com  |  888-485-6738

Wholesale inquiries: wholesale@rebeccataylor.com

Media inquiries: media@rebeccataylor.com

Partnerships and Licensing: partnerships@rebeccataylor.com

Legal: legal@rebeccataylor.com

General information: info@rebeccataylor.com 

 

Effective date: January 24, 2024

Return Policy

We accept returns on all full-price items made within 30 days of purchase for unused, unworn, unwashed, with all original tags attached, in original packaging, in saleable condition, and have a Return Authorization for merchandise purchased on this website. Returns without a Return Authorization will not be accepted. In our sole discretion, if we determine that your return does not meet these criteria, the return will be rejected and we will notify you by email.

While we do not offer exchanges, instead you can place a second order for the right size or color and once we receive your return, we'll process a refund to your account.

Final Sale items are not eligible for a refund. International purchases are final sale and may not be returned or exchanged.

If the product you received was damaged or we shipped the incorrect size of color, then please email us at cs@rebeccataylor.com so that we can make it right.

Original Shipping costs are non-refundable. Return fee of $15.00 will be deducted from your refund.