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HOW CAN WE HELP?
We're happy to answer your questions and help with your order.
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We guarantee the quality of our merchandise and our service, and we want you to be absolutely happy with your Rebecca Taylor purchase. If you are not completely satisfied with your purchase, please see our guidelines below, or contact us for help with a return or exchange.
STANDARD RETURN POLICY
If you need to make a return or exchange, we'd be happy to help:
Returns must be made within 30 days with your original invoice or receipt, and must be new and unworn, unwashed, and in the original saleable condition with tags attached. Swimwear must also have protective strip still in place.
To initiate a return, please email your request to:
Click here to email Customer Service
Once we receive your return, we will refund the purchase amount to the original form of payment. Please allow at least 10-15 business days for the refund to appear in your account. We regret that items marked as 'final sale' are not eligible for returns.